Ultimate Staffing Services is actively seeking an experienced Customer Service Representative to join their client's dedicated team in California. This role is a fantastic opportunity for an individual passionate about delivering exceptional service and contributing to a dynamic call center environment.

This is a full-time opportunity in San Diego. The pay is $18-$22 per hour.

Responsibilities:

• Handling customer inquiries with professionalism and efficiency.
• Providing accurate information and solutions to customers' questions and concerns.
• Maintaining customer records and ensuring all interactions are documented accurately.
• Collaborating with team members to enhance customer service processes.
• Ensuring customer satisfaction aligns with the company's standards and policies.

Requirements:

• Previous experience in a call center or customer service environment is preferred.
• Strong communication and problem-solving skills.
• Ability to work efficiently in a fast-paced environment.
• Proficiency in using customer service software and tools.

Additional Details:

The role requires a strong customer focus and a positive attitude, as well as the ability to adapt to various customer situations and find effective solutions. The ideal candidate will be detail-oriented and committed to providing top-notch service to all customers.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.